Terms of Use

Welcome to HarvestProductions.org.
To understand how we conduct business. please read our Terms of Use, below.

The Way We Do Business

We offer high-quality, original films, often produced at remote locations worldwide. Films are offered in DVD format and are intended for use by those in Christian outreach situations, such as Missionaries, Pastors, Counselors, Evangelists, etc.

Films are professionally produced, including professional scripting, local actors, actresses, costume designers, sound production, editing, etc. Once a film is complete, other languages may be dubbed, again using professional actors and actresses.

Because requests for our products fluctuate, we may not have large quantities of ready-to-ship films on hand. If you need large quantities, or if you need films by a certain date, please contact us for availability status.

Payment

We accept Visa, MasterCard, Discover, American Express, and PayPal.

How to Contact Us

Should you have questions or concerns about any aspect of our website, we invite you to contact us via email 24/7.

Web Courtesy

We gladly answer sincere requests for information, usually within 2 business days of receipt of your e-mail. We generally do not answer web marketers, phishing emails or obviously fraudulent requests. We value your suggestions and comments as to how we can improve.

Because we respect the family unit and value the protection of children, we recommend that children under the age of 16 have parental consent.

Items Damaged During Shipping

For items damaged during shipping, contact us immediately for further instructions. To pro­cess the exchange or return of damaged items you MUST keep the original shipping box and all packaging.

Defective Items

DVDs are quality-checked. In the unlikely event that you receive a defective item, HarvestProductions.org will replace it at no cost to you. Please e-mail us to receive a Return Authorization Number. You will be reimbursed for shipping charges incurred when the items are received and determined to be defective merchandise. Please allow up to 14 business days after we have received your package for status determination.

Returns & Exchanges

Due to the nature of our products, returns are not accepted for any reason other than a defective product. We will gladly replace any defective product with the identical title and language. Items returned for any reason other than a defective product will not be refunded.

If you find that, due to an honest mistake on our part, you have received something that you did not order, you will not be responsible for those charges.

Cancellation

For products currently in inventory, you may cancel your order up until the time your products are physically shipped. For products that are specially produced for you, you may cancel your order for full refund up until the time the products go into production.


Harvest Productions is a not-for-profit, 501-C-3 organization. All proceeds go to production of new films and expanding the available languages for currently available films.